Refund Policy

Non-Refundable Purchases

Thank you for choosing the Samanwaya Cultural Association Canada. Please read this Refund Policy carefully before making a purchase.

  1. Non-Refundable Items:
    • All purchases made through our website, including raffle tickets and other products or services, are final.
    • No refunds or exchanges will be provided once a purchase is completed.
  2. Raffle Tickets:
    • Raffle tickets are non-refundable and cannot be canceled, exchanged, or returned.
    • Once a raffle ticket is purchased, it cannot be transferred to another individual.
  3. Product Returns:
    • Our policy for physical product returns is strictly non-refundable. No returns or exchanges will be accepted.
  4. Exceptions:
    • We may consider exceptions in cases of significant errors in product delivery or other extenuating circumstances. Please contact our customer service team at 494 midland Ave, Scarborough, Ontario, M1N1T1 if you believe your case warrants an exception.
  5. Contact Us:
    • If you have any questions or concerns regarding our refund policy, please reach out to our customer service team at +1(226) 606 6304  |  +1(587) 334 4194.

By making a purchase, you agree to the terms of this Refund Policy. We appreciate your understanding.